Returns & Exchanges
At AprilAire, we are committed to your indoor air quality and satisfaction, offering a 30-day return window for unused products in their original packaging. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for returns or exchanges.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original manufacturer's packaging, ensuring all filters, manuals, and hardware components are included.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing