Frequently Asked Questions
Everything you need to know about your AprilAire shopping experience.
How can I track the status of my order?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
What is your return policy for AprilAire products?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return authorization and receive shipping instructions.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. Shipping rates and delivery times vary based on your location and the weight of the items purchased.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Are your products covered by a warranty?
Yes, most AprilAire products come with a manufacturer's warranty. Specific coverage details can be found on the product page or within the documentation included in your shipment.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. If you need to make changes, please contact us within 1 hour of placement, and we will do our best to accommodate your request.